Citrix has been a cornerstone of enterprise-class desktop virtualization. Nowadays, enterprises, large and small, employ Citrix and similar virtual environments to host applications of all types. These environments help organizations keep infrastructure costs down and data secure behind a firewall. But this high-grade security brings with it a series of challenges for automation. Robotics Process Automation (RPA) vendors have struggled with accuracy in these environments for several reasons:

  • Citrix servers send an image of the application to the client; automation platforms do not have access to UI elements for accurate automation.
  • Changes in position of UI elements on the screen for web applications affect automation accuracy.
  • Changes in resolution and scale between host and client machines affect automation accuracy.

The solution is Automation Anywhere Enterprise – most widely deployed digital workforce platform in the market. Through heavy investment in Artificial Intelligence (AI), machine learning (ML), natural language processing (NLP) and computer vision (CV), Automation Anywhere developed AISense – a feature that utilizes intelligence to improve upon current, widely utilized techniques. AISense’s advanced capabilities and learning algorithms make automation in all environments faster and more accurate compared to existing solutions. Read more…

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