Operations

Salesforce Sales Cloud
Blog By Industry By Technology Case Studies CPG & Retail Operations Salesforce Success Stories

Improved Sales Process with Salesforce Sales Cloud Implementation.

CRM Transformation with Salesforce Sales Cloud for a Logistic Client. This case study discussed how Incepta helped a top North American logistics provider to deploy a strong Salesforce Sales Cloud platform. ...

Loyalty program for Retail Business
Blog By Industry By Technology Case Studies CPG & Retail Operations Salesforce Success Stories

Incepta’s Loyalty Program Reinvents Customer Engagement for Retail Business with Salesforce Commerce Cloud & Eagle Eye.

Salesforce Commerce Cloud and Eagle Eye: Powering a Transformed Loyalty Program This case study is about how our tailored Loyalty Program solution revolutionized customer engagement and streamlined operation...

Cyber Week
Articles Blog By Function By Industry CPG & Retail Customer 360 Digital Transformation Operations

Retail’s Holiday Rush: Navigating the Evolving Consumer Landscape with Incepta

Incepta: Empowering Retailers to Thrive in the Evolving Holiday Shopping Landscape As the holiday shopping season(Cyber week 2023) approaches, retailers face a complex and ever-changing landscape. Consumers ...

Incepta Process Explorer
Automation Anywhere Blog By Industry By Technology Case Studies Digital Transformation Featured Case Study Operations Public Sector Success Stories

Incepta Process Xplorer Solution for Real Estate Regulatory Body

Incepta’s Process Xplorer Solution – Case Study This case study explains how Incepta Process Xplorer solution powered by Automation Anywhere helped one of its real estate clients to better understand i...

Generative AI
Articles Blog By Function Digital Transformation Operations Robotic Process Automation

Generative AI and Automation to the Rescue as IT Demands Soar

New Data Shows Automation and Generative AI are Essential for Meeting Rising IT Demands. Are your IT teams drowning in demand? If so, you’re not alone. In today’s fast-paced digital world, busine...

Incepta Healthcare Integration
Articles Blog By Function By Industry By Technology Data Management Healthcare Integration MuleSoft Operations Robotic Process Automation

Incepta Healthcare Integration: Powering the Future of Patient-Centric Care

Transforming Healthcare with Seamless Data Exchange The healthcare industry is undergoing a rapid transformation, driven by technological advancements, changing patient expectations, and evolving regulatory ...

Printing industry
Business Insights Case Studies Digital Transformation Featured Case Study MuleSoft Operations Success Stories

Implement Automation in Printing Industry to Increase Revenue

A case study on automation in the printing industry leveraging systems integration to increase revenue and decrease printing costs to survive the changing landscape. Many traditional media businesses are fac...

Canada Government Agency
Blog Case Studies CPG & Retail Digital Transformation Featured Case Study Featured Post Success Stories Integration MuleSoft Operations Public Sector Success Stories

Custom API Integration Solution for Government Agency

Incepta’s custom API integration solution – Case Study This case study explains how Incepta’s custom API integration solution helped one of its Canadian Government clients to successfully adopt MuleSof...

Beverages
Blog Case Studies Cloud Management CPG & Retail Digital Transformation Featured Case Study Featured Post Success Stories Integration Operations Success Stories

Cloud Assessment and Migration for Global Beverages Company

This case study explains how Incepta Solutions helped a global spirit and wine company with Cloud Assessment and Migration. Our client,  a global premium brand of wine and spirit, needed an assessment o...

Contact-Center-Image
Articles Automation Anywhere Blog Business Insights By Technology Customer 360 Digital Transformation Operations Robotic Process Automation Sales

Top 7 Digital Contact Center Automation Trends

Let’s talk about automation trends Are your customers complaining about deficient service, long wait times, frequently asking for escalation, and the service agents complaining about not being able to fin...