Operations

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Top 7 Digital Contact Center Automation Trends

Are your customers complaining about deficient service, long wait times, frequently asking for escalation, and the service agents complaining about not being able to find the correct information, not having the...

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Create Workato Recipes using Best Practices [With Examples]

List of best practices with examples to create, maintain and use Workato Recipes: Workato Recipes are automation of manual business processes. A Workato recipe is a set of one or more actions and a trigger. It ...

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How to Use Workato Data Integrations to Scaleup Your Business

Objectives The client wanted to build over 100 Workato data integrations for various third-party applications. These integrations will help its customers to automate the evidence collection process and monitor ...

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How to Use Marketing Automation for Lead Management

Find a Lead Management solution to address the below issues- Duplicate & mismanaged leads Marketing & Sales Conflict Low conversion rate & Revenue loss In this article we are presenting a case stu...

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How Incepta Solutions developed an integrated and scalable API-led e-Commerce solution for a leading global company

Integrated e-Commerce platform Automated data entry Scalable CRM Global migration Our client, one of the world’s leading international tobacco companies, was looking for an integrated e-Commerce solution t...

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How Incepta’s SmartConnect platform is redefining the safety and security management in the construction industry

 Objective Incepta Solutions helped one of Canada’s largest media and communication service providers connect their smart construction portal with various construction-focused smart devices using our SmartConne...

e-Commerce
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How Incepta Solutions Successfully Developed Scalable e-Commerce Integration Solutions for a Leading Global Company

Summary Incepta Solutions developed and deployed scalable e-Commerce integration solutions for a Fortune 500 company with more than 50 brands and over 500 products in the Consumer Packaged Goods (CPG) industry....

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How Incepta Solutions Implemented Data Integration and Management Solutions for a Fortune 500 Company

Areas of Expertise: Data Management, Integration Client Snapshot  A French company with a prominent global presence, specializing in the production of alcoholic beverages with consolidated sales of over €8 mi...