Incepta’s custom API integration solution – Case Study This case study explains how Incepta’s custom API integration solution helped one of its Canadian Government clients to successfully adopt MuleSof...
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Connected Experiences With deeper penetration of gadgets and devices in everyday life, customers are interacting with businesses via multiple channels. One can start searching for a flight or a hotel on the ...
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Let’s talk about automation trends Are your customers complaining about deficient service, long wait times, frequently asking for escalation, and the service agents complaining about not being able to fin...