With deeper penetration of gadgets and devices in everyday life, customers are interacting with businesses via multiple channels. One can start searching for a flight or a hotel on the travel company’s website ...
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Are your customers complaining about deficient service, long wait times, frequently asking for escalation, and the service agents complaining about not being able to find the correct information, not having the...
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What is an ERP? An Enterprise Resource Planning is a process used by companies to manage and integrate the important parts of their businesses. It is an application that automates business processes, and provid...
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Integrated e-Commerce platform Automated data entry Scalable CRM Global migration Our client, one of the world’s leading international tobacco companies, was looking for an integrated e-Commerce solution t...
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Summary Incepta Solutions developed and deployed scalable e-Commerce integration solutions for a Fortune 500 company with more than 50 brands and over 500 products in the Consumer Packaged Goods (CPG) industry....
