Customer 360

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Articles AWS Banking and Finance Blog Business Insights By Industry Cloud Management Construction CPG & Retail Customer 360 Data Management Digital Transformation Featured Post Business Insights Healthcare Informatica Integration Logistics Manufacturing MuleSoft Public Sector Salesforce

What are Connected Experiences and why do you need them

Connected Experiences With deeper penetration of gadgets and devices in everyday life, customers are interacting with businesses via multiple channels. One can start searching for a flight or a hotel on the tra...

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Articles Automation Anyhwhere Banking and Finance Blog Business Insights By Technology CPG & Retail Customer 360 Digital Transformation Featured Post Business Insights Healthcare Logistics Operations Robotic Process Automation Sales

Top 7 Digital Contact Center Automation Trends

Let’s talk about automation trends Are your customers complaining about deficient service, long wait times, frequently asking for escalation, and the service agents complaining about not being able to fin...

Salesforce-Customer-360
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Solving the Big Customer Puzzle with Salesforce Customer 360

Discover how Salesforce Customer 360 powered by MuleSoft can deliver 3X faster and drive profitability for organizations Happy customers can be a great source of marketing and revenue generation for any busines...

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Blog Business Insights Case Studies CPG & Retail Customer 360 Data Management Development Digital Transformation Featured Blog Featured Case Study Featured Post Success Stories Integration MuleSoft Salesforce Success Stories

API-led Connectivity to Automate Distribution Network in CPG

API-led Connectivity Implementation Transition and Roadmap Advisory Implement API-led Connectivity Architecture Automate Sales and Distribution Network The client needed support in its transition toward A...

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Blog Business Insights Customer 360 Data Management Development Digital Transformation Featured Post Development Informatica News & Insights Success Stories

How to Invest in Your Data now more than ever!

Data Management Data Management is transformational for any business today especially with the hybrid and multi-cloud environments. The key is how to adapt and respond to change faster and more effectively by m...

Automation in Finance
Automation Anyhwhere Banking and Finance Business Insights By Industry By Technology Customer 360 Development Digital Transformation Featured Post Development Robotic Process Automation Success Stories

3 Best Automation in Financial Services Sector

It is easy to envision science fiction when discussing the increasing prevalence of automation in the Financial Services Sector and several other workplaces. As more industries are disrupted and technology pene...

e-Commerce
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Scalable e-Commerce Integration Solutions for a Global Company

Summary Incepta Solutions developed and deployed scalable e-Commerce integration solutions for a Fortune 500 company with more than 50 brands and over 500 products in the Consumer Packaged Goods (CPG) industry....

Customer 360
Articles Blog Business Insights Customer 360 Development Digital Transformation Featured Post Business Insights Public Sector Sales

The four proven benefits of Customer 360

Let’s talk about customers in 2021. In today’s rapidly-evolving marketplace and the need for digitization, businesses must adapt faster (and more efficiently) than ever. Add in the growing space of e-Commerce t...

Management (IAM) Solution
Articles Customer 360 Cybersecurity Digital Transformation Featured Article Finance MuleSoft NoName Security

How to Future-Proof your Identity and Access Management (IAM) Solution

“By 2025, 80% of enterprises will have shut down their traditional data center, versus 10% today.” – Gartner, 2019 Except for a few critical processes that will remain on-premises, much of...