Customer 360

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What are Connected Experiences and why do you need them

With deeper penetration of gadgets and devices in everyday life, customers are interacting with businesses via multiple channels. One can start searching for a flight or a hotel on the travel company’s website ...

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Top 7 Digital Contact Center Automation Trends

Are your customers complaining about deficient service, long wait times, frequently asking for escalation, and the service agents complaining about not being able to find the correct information, not having the...

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Solving the Big Customer Puzzle with Salesforce Customer 360

Discover how Salesforce Customer 360 powered by MuleSoft can deliver 3X faster and drive profitability for organizations Happy customers can be a great source of marketing and revenue generation for any busines...

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API-led Connectivity to Automate Distribution Network in CPG Industry

Transition and Roadmap Advisory Implement API-led Connectivity Architecture Automate Sales and Distribution Network The client needed support in its transition toward API-led connectivity architecture and auto...

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How to Invest in Your Data now more than ever!

Data Management is transformational for any business today especially with the hybrid and multi-cloud environments. The key is how to adapt and respond to change faster and more effectively by managing your mas...

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3 Best Automation in Financial Services Sector

It is easy to envision science fiction when discussing the increasing prevalence of automation in Financial Services Sector and several other workplaces. As more industries are disrupted and technology penetrat...

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How Incepta Solutions Successfully Developed Scalable e-Commerce Integration Solutions for a Leading Global Company

Summary Incepta Solutions developed and deployed scalable e-Commerce integration solutions for a Fortune 500 company with more than 50 brands and over 500 products in the Consumer Packaged Goods (CPG) industry....

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The four proven benefits of Customer 360 in 2021

Let’s talk about customers in 2021. In today’s rapidly-evolving marketplace and the need for digitization, businesses must adapt faster (and more efficiently) than ever. Add in the growing space of e-Commerce ...

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5 Digital Trends for 2021

Introduction The need to stay up-to-date on the latest technologies and industry trends is at the core of businesses. In our constantly evolving technological world, it is becoming more important to maintain a ...