Services

Customer 360

We provide Customer 360 Solutions that bridge the gap between data throughout the organization enabling you to achieve a single customer view.

OUR CLIENTS

Happy. Loyal. Satisfied

overview

Customer 360 Services

Incepta Solutions develops Customer 360 strategies that enable businesses to deliver integrated customer engagement with consumer-scale data management.

Years experience

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Years experience
Certified experts

0+

Certified experts
End user satisfaction

0%

End user satisfaction
Global reach

0countries

Global reach
Service desk

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Service desk

Our Customer 360 services help you enhance customer experience. Let’s get started

Services

Our Customer 360 services include

  • Customer 360 Assessment

    Our experts will assess your current systems to assess your readiness and suggest strategies to deliver integrated customer engagement.

  • Data-Driven Customer Journey

    Plan and develop data-driven strategies for every stage of the customer journey to increase efficiency and improve performance.

  • Single Customer 360 View

    Collect, converge and manage data from disparate systems to create a single 360-degree customer view and empower your employees. 

  • App Design & Development

    We help you connect siloed data sources and third-party applications to create connected experiences with Salesforce Customer 360 platform.

Case Studies

Outwork the competition

What are Connected Experiences and why do you need them

Learn what Connected Experiences are and the barriers and enablers to creating the connected customer experience.

Top 7 Digital Contact Center Automation Trends

Learn what a digital contact center is and what are the latest Digital Contact Center Automation Trends to improve customer experience.

Solving the Big Customer Puzzle with Salesforce Customer 360

Discover how Salesforce Customer 360 powered by MuleSoft can deliver 3X faster and drive profitability for B2C organizations.

Find out how companies succeed with us. Read our case studies

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Why Incepta Solutions?

Incepta Solutions, recently awarded as one of the top 5 fastest-growing IT companies in Canada on the Growth 2020 List, is your one-stop solution for all digital transformation services.

We provide application development and strategic consulting to organizations across North America, LATAM, and MEA regions needing business automation, cloud transformation, data management, cybersecurity, customer 360, and integration services.

  • costumized-solutions

    Driven by Innovation

    Our global cross-functional team collaborates with you to develop innovative solutions using the latest technology and proven expertise across key industries.

  • full-stack-services

    Full-stack expertise

    Incepta offers a comprehensive suite of services across digital transformation, integration, RPA, data management, cloud strategy, cybersecurity, and more.

  • center-of-excelence

    Center of Excellence (CoE)

    Our Center of Excellence team continuously enhances competence on key partner platforms to provide innovative solutions to our esteemed clients.

  • edge-tools

    Cutting-edge Tools

    Incepta provides integration and automation solutions using cutting-edge integration tools like MuleSoft, Workato, Automation Anywhere, AI, and ML technologies.

OUR PARTNERS

Teamwork. Collaboration. Success

Incepta solutions is a proud implementation partner of MuleSoft®, Workato®, Noname Security®, Salesforce®, and Automation Anywhere® who are industry leaders in their respective technology quadrants.

Let’s get started
Looking to enhance your Customer Journey?

With Customer 360 data driven strategies, take your organization to the next level.
Let us provide the support you deserve.