Industry

CPG and Retail

Customer 360 | E-commerce | Inventory Management | Customer Service

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challenges

CPG and Retail Industry is struggling with

  • Disjointed Shopper Experiences

    Research shows that majority of consumers are frustrated with disjointed experiences damaging the brand images.

  • Inaccurate Product Availability

    Poorly designed systems and processes and lack of integration between data sources show inaccurate product availability.

  • Supply Chain Disruption

    Rising supply chain operating costs and post-pandemic material and labor shortages are causing supply chain disruptions.

  • Inefficient Customer Service

    Customer service teams are unable to resolve customer queries due to the unavailability of a single dashboard view.

Stop wasting time and money on outdated technology. Let’s get started

Our Solutions

CPG and Retail Digital Transformation

  • Supply Chain Modernization

    Use Intelligent Procurement, Connected Fleets, Predictive Replenishment, and Asset Tracking to streamline the supply chain.

  • Single Shopper View

    Integrate your internal systems like POS, ERP, OMS, PIM, commerce, data lakes, and other systems to create a 360-degree view of shoppers.

  • API Security

    Our Integration and API security Solutions provide full visibility into your API inventory and remediate malicious threats to your environment.

  • Contact Center Automation

    Provide fast, responsive customer service using automated workflows and single dashboard views via Cloud-native, AI-driven solutions.

  • Create Omnichannel Experience

    Incepta builds omnichannel strategies that result in faster time to market, improved customer satisfaction, and increased revenue.

  • Real-time Inventory Management

    Integrate sales order and product information in real-time to efficiently manage inventory and restocking.

Benefits to bank on

How Incepta can hep you transform retail operations

  • Streamline Supply Chain

    Integrating internal and external systems can help you streamline operations and save costs throughout the retail chain from procurement to distribution.

  • Boost Productivity

    Automating back and front office processes improves the employee experience and make their life simpler thus significantly boosting productivity.

  • Customer Delight

    An omnichannel experience of your brand for customers across mobile, web, in-store and social channels leads to improved customer experience.

  • Scale Easily

    Replacing complex, rigid, manual processes with flexible, scalable, AI and RPA-based efficient processes help you scale faster to meet the demand.

Stop wasting time and money on outdated technology. Let’s get started

Your #1 Integration Partner

Learn how Incepta can help CPG & Retail companies

cpg and retail

Case Studies

Outwork the competition

Canada Government Agency

Custom API Integration Solution for Government Agency

Learn how Incepta’s custom API integration solution helped a Government agency to successfully adopt MuleSoft and drive multi-system connectivity to launch its new line of operations.

Read more
Bar Image

Cloud Assessment and Migration for Global Beverages Company

This case study explains how Incepta Solutions helped a global fortune 500 company with Cloud Assessment and Migration.

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Retail-Store

IBM to MuleSoft Integration Platform Migration for Retail Chain

How Incepta Solutions helped a large North American Retail Chain migrate successfully from the legacy IBM platform to the MuleSoft Integration Platform.

Read more

Find out how companies succeed with us. Read our case studies

Testimonials

Quality. Knowledge. Performance

“I applaud the Incepta Team for their quality of work and performance. They are dependable, speedy, innovative and the IT partner I recommend to any organization.”

Manager, Finance Company

“Mission accomplished. We could not have done it without all of your help! Thank you!”

CIO, Telecommunications Company

“We partnered with Incepta on our journey, to give our journey the required impetus, and the partnership led us to achieve great heights.”

CTO, Real Estate Appraisal Company

Incepta Solutions has been our partner for digital solutions for years. Their quality work, swiftness, and delivery are integral in improving our operations and have helped us to increase our bottom line.”

CIO, Fortune 500 Company

“Incepta Solutions is our go-to for data management and integration solutions. Their speed and efficiency are valuable assets in reimagining our core operations.”

CTO, Fortune 500 Company

“The Incepta team was highly knowledgeable and very helpful in providing insights and best practices to improve our cybersecurity stance. We look forward to a continued relationship with the team towards ensuring that we meet the most up-to-date practices where the security of our products and customer’s data is concerned.”

CEO, Smart Device Company
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