Let’s talk about automation trends Are your customers complaining about deficient service, long wait times, frequently asking for escalation, and the service agents complaining about not being able to fin...
Learn to set up an RPA CoE (Center of Excellence) for your company in five steps. RPA or Robotic Process Automation automates manual, repetitive, high-volume tasks that humans perform every day. For example,...
Cognitive Process Automation The last few years have seen a major surge in Cognitive Process Automation with the rising of technologies Robotic Process Automation (RPA) and Artificial Intelligence (AI). Tradi...
What is Robotic Process Automation? More companies are adopting a recent and emerging technology practice called Robotic Process Automation (RPA), which helps in reducing costs by streamlining enterprise operat...
AISense Digital workforce platform Citrix has been a cornerstone of enterprise-class desktop virtualization. Nowadays, enterprises, large and small, employ Citrix and similar virtual environments(AISense) to ho...
The future workplace Automation is driving a new way of working. The future workplace will feature a blend of human and digital workforce, also known as software robots or “bots”. This symbiotic relationship is...
Cognitive capabilities Almost half of the enterprises implementing RPA in the next six months will be doing so with RPA solutions that offer cognitive capabilities. But just as the processes you can automate us...